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Showing posts from November, 2025

Pivot, Please

Pivot, Please (If you just want to listen try the Audio Deep Dive  in English) On a recent trip, I had to make a quick decision — a “pivot,” as we now call it. You remember “pivot,” right? The sacred buzzword of the Covid era. Back then, it was corporate-speak for “we have no idea what’s happening, so let’s pretend this is the best thing after sliced bread.” Everyone was pivoting — restaurants, universities, your yoga instructor, even your dog groomer, not to mention your lover who would spend countless data on secretive video calls. The word became a badge of virtue. So, there I was, on an international trip, forced to pivot. Pivoting was essentially managing risks, because we all take risks and when we have choices between the most risky to somewhat risky decisions we pivot to the least risky. Risk-taking always brings along its anxious sibling: risk management. You can’t take a risk without simultaneously crafting the story of why it was “the right move,” and pivoting was select...

The Message Is the Mask

The Message in the Mask ( Audio Deep Div e English; Audio Deep Dive Bangla) Covid did many terrible things, but perhaps its greatest magic trick was convincing us that distance could feel like closeness. We told ourselves it was noble—this “human contact reduction.” Stay home, save lives, text furiously. The digital message became the new handshake, the video call the new hug. For a while, we even believed it. We said things like, “See? Connection doesn’t have to be physical,” while sitting in our pajamas, lit by the unholy glow of a laptop camera, nodding into the void of a Zoom rectangle. Then the world reopened. People went back to coffee shops, airports, classrooms, and whatever passed for normal. The masks came off, but the habits stayed. Somewhere between “Can you hear me?” and “You’re on mute,” we learned that the digital proxy actually worked—sort of. Messaging systems exploded, and suddenly a thumbs-up emoji or a five-word text—“thinking of you, stay safe”—became the social e...

The Book Is Done (But the Stories Never Are)

The book is done. Finally. After months of listening, transcribing, analyzing, and occasionally arguing with myself like a deranged panel of one, it’s finished. You’d think that would feel definitive, but even as I close the last chapter, a familiar thought sneaks back in — like that uninvited guest who shows up just as you’re doing the dishes. Managing change — or crisis, or anything that threatens to ruin the illusion of control - isn’t really about managing facts. It’s about managing stories.  Not the grand epics of the powerful, not the government’s carefully pressed statements with their shiny slogans, but the small, handcrafted tales we spin just to stay upright. The stories we use to make chaos feel organized, to justify our choices, and to convince ourselves that we still have agency while the roof is caving in. The focus groups I spent time with drove this home. Everyone had a story — their survival kit. The logic didn’t always hold, but the narrative did. They needed a ve...