And You I Trust
And
You I Trust. Really? After about five years of focused research on surveillance
and the resulting book, I am doubtful. Trust is a disappearing element in a
World that has become self-centered and willing to risk a lot for the thing we
want to do that others want to deny us. Trust rests on the assurance that you
will not be judged. Trust assumes that you are accepted as you are. That it
requires no pretense, it requires no secrets. But we know that is a myth. In
reality, the reverse of trust - suspicion - is what often runs our lives. Every
action is worthy of doubt. And sometimes rightfully - because things may not be
as they appear. The apparent innocence is only the "public face" that
the thinker Goffman taught us about. We present the public face. We lie. Blatantly.
Because it suits our purpose. Because we hope we will not be found out. Because
we know that we are trusted. And we abuse that trust. In our circles of trust
we find the comfort of knowing that we can lie, and no one will suspect
anything. That is how trust operates. Many would generate trust to be able to
abuse it easily. At the same time, trust comes with control. A person controls
the significant other through the mechanism of trust. I trust you that you will
never do "that." Whatever that "that" is. Trust is meant to
generate guilt. If you break the trust then you will be guilty. And in that
toxicity of guilt we enter the anxious space of being found out. "You want
to believe no one is watching.” "I can do what I want." But can you?
And even if you do, will you ever be comfortable? That gnaws away, except for
some, who can overcome that guilt, and say it does not matter, “I can live with
the guilt.” But the outcome of discovery of broken trust may be harsh – that is
a risk one lives with. But what happens to the one who is on the other side of
the equation and actually trusts someone else, blindly? What happens when that
person knows that their trust was abused? Should that person not have trusted
at all? Perhaps. All the evidence I have from my work demonstrates that trust
is a disappearing entity, which is why surveillance is so vital. Cameras
everywhere. Watching. Will that person shoplift? Will the nanny abuse the
child? Is the spouse who claims to be at work actually in someone else's arms?
There is a tool to check everything. There is no escape if the watcher is smart
and there are a lot of smart watchers now. What will that World look like? I
sort of know, because for the past several years I have lived in that World.
And what I have learnt is simultaneously scary and amusing. The technology has
changed so much that the question of trust comes down to a tussle - a game to
see who flinches first and where suspicion sets in and trust disappears. Do you
keep your location turned off on your phone? Why? Because are you suspicious that
someone is tracking you? And what happens when that someone notices that your
location is turned off? Why is the location turned off, the question comes up?
Because there is something to hide. Yet, the retort back is "I turn my
location off because I suspect you are tracking me." The Mexican standoff.
The impasse. In the end no one wins. The dominant spouse will insist that the
location should be on. Or the dominant spouse refuses to turn it on. Trust is
control. Imagine for a moment you are going away on a trip. Would you turn the
location off? Because you have something to hide or because you are suspicious
and feel you are being watched? Difficult questions to ponder but once the
questions enter your life, some amount of trust has been lost. What then is
wiser? To trust or not to trust. That defines who we are. To not trust is to
judge. To not judge is to trust. In the end one hopes for what Billy Joel said,
"But that can't happen to us/'Cause it's always been a matter
of trust." My location is always on.
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